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21 reactions | "Customer experience thrives on user data, and collecting data is not a problem. The problem is the intent." In this episode of #ETCatalyse, Praval Singh from Zoho talks
Zoho. . "Customer experience thrives on user data, and collecting data is not a problem. The problem is the intent." In this episode of #ETCatalyse, Praval Singh from Zoho talks about the importance of using customers' data, responsibly. The Economic Times Full episode here: https://zoho.to/ETCatalyse
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