Background Patient complaints are associated with adverse events and malpractice claims but underused in patient safety improvement. Objective To systematically evaluate the use of patient complaint ...

Objectives To systematically review the peer-reviewed literature on interruptions in healthcare settings to determine the state of the science and to identify the gaps in research. Methods Inclusion ...

Correspondence to Dr Matthew B Weinger, Anesthesiology/CRISS, Vanderbilt University Medical Center, Nashville, TN 37212, USA; matt.weinger{at}vumc.org Despite numerous studies, gaps in the evidence to ...

Institute for Healthcare Improvement, 375 Longwood Avenue, 4th Floor, Boston, MA 02215, USA Correspondence to: D M Berwick Institute for Healthcare Improvement, 375 Longwood Avenue, 4th Floor, Boston, ...

Correspondence to Dr Robyn Clay-Williams, Australian Institute of Health Innovation, Macquarie University, Sydney 2109, New South Wales, Australia; robyn.clay-williams{at}mq.edu.au The checklist ...

1 James M. Anderson Center for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, Cincinnati, Ohio, USA 2 Division of Hospital Medicine, James M. Anderson Center for Health ...

Correspondence to Dr Padageshwar R Sunkara, Department of Internal Medicine, Wake Forest School of Medicine, Winston Salem, North Carolina, USA; padageshwar{at}gmail.com Background Effective ...

BMJ Quality & Safety - Our Full Story 12 March 2024 Listen to Editors-in-Chief of BMJ Quality & Safety, Bryony Dean Franklin and Eric Thomas, talk about the journal's aims and scope, the advice they ...

Background Voluntary assisted dying (VAD) in Victoria, Australia, is governed by a stringent legislative framework, designed ...

Background Problems of quality and safety persist in health systems worldwide. We conducted a large research programme to examine culture and behaviour in the English National Health Service (NHS).

Background Safety-netting has become best practice when dealing with diagnostic uncertainty in primary care. Its use, however, is highly varied and a lack of evidence-based guidance on its ...

Correspondence to Dr Jocelyn A Srigley, Department of Medicine, McMaster University, 711 Concession Street, M1-Room 8, Hamilton, ON, Canada, L8V 1C3; srigley{at}hhsc.ca Background The Hawthorne effect ...