Hypertext: Here at Dreamforce 2025, we’ve heard a lot about AI agents taking the role of customer service reps and even ...

Salesforce is launching Agentforce IT Service, an innovative ITSM solution. Learn how it can transform your business.

Salesforce and OpenAI yesterday announced an expanded strategic partnership, establishing a new generation of employee and ...

Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will ...

Salesforce and OpenAI have announced a wide-ranging partnership that will bring Salesforce’s Agentforce 360 platform directly into ChatGPT, allowing businesses to access CRM data, customer ...

8Flow is the AI workflow intelligence platform that reveals how work gets done at scale. By combining process discovery, people intelligence, and real-time analytics, 8Flow gives enterprises the ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

Marc Benioff, joined by leaders from PepsiCo and Dell at Dreamforce 2025, shared Salesforce’s agentic enterprise vision and ...

With new features like agent-to-agent collaboration, multi-LLM orchestration, and enterprise-grade governance, Oracle positions its platform as a serious contender in the AI automation race.

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

CRM's new Agentforce 360 integrates AI and human workflows across core business areas, fueling rapid adoption and surging AI-driven revenues.