Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

A German court has ordered Meta to pay €5,000 to a Facebook user after finding that its tracking pixel technology breaches ...

Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize. A recent app update introduced a ...

After Meta said some Facebook Groups were wrongly suspended, users tell the BBC the impact it is having - and say it's a wider problem.

Meta wants to convince Facebook users to give Meta AI access to all the photos on their devices - here’s why you shouldn’t do ...

Meta went on a veritable shopping spree of experienced studios to help push its VR game portfolio, culminating in nine VR ...

Leaked guidelines show how Meta's custom AI chatbots are trained to get more proactive, following up with users to increase ...

AI The Web meta characterai Character.AI and Meta "therapy" chatbots spark FTC complaint over unlicensed mental health advice Mental health and digital rights groups call bots misleading and ...

Meta Verified subscribers report their paid support is useless amidst the ongoing mass Facebook and Instagram account bans.

Meta AI faces backlash after Instagram users wrongly banned for child exploitation, citing severe emotional distress and ...

Meta is prompting users to grant ongoing access to their camera roll photos—including media they haven't specifically ...

In a bold and controversial move, Meta Platforms Inc. is developing a new generation of AI-powered chatbots capable of ...