Wishbone Site Furnishings became beloved and successful for its dedication to creating environmentally sustainable products ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with ...

Whether your dream is a boutique on Main Street or running an online clothing store from your laptop, the same foundation ...

Salesforce today at the start of its massive Dreamforce user conference in San Francisco released Agentforce 360 with advanced capabilities for building, deploying, and governing enterprise-grade ...

"We're entering the age of the Agentic Enterprise - where AI elevates human potential like never before," said Marc Benioff, Chair and CEO, Salesforce. "Agentforce 360 connects humans, agents, and ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

AI agents are becoming the users, not the tools. That shift could render the classic SaaS model obsolete, much like yesterday’s code.

2. Adopt an AI-first stack from day one. Use AI-forward customer relationship management (CRM) for automatic notes, call ...

AI-enabled enhancements extract intelligence from unstructured voice data; create centralized repository for meeting conversations.

Agentic AI is enabling autonomous support, help for human agents with complex queries, and real-time insights into customer behavior, which all adds up to a great CX.

Writing a sample networking email can feel awkward, especially if you’re reaching out to someone you don’t know well. You ...

Starting a travel business is an exciting venture, but finding the right niche and understanding the industry can be daunting ...