2. Adopt an AI-first stack from day one. Use AI-forward customer relationship management (CRM) for automatic notes, call ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

Agentic AI is enabling autonomous support, help for human agents with complex queries, and real-time insights into customer behavior, which all adds up to a great CX.

Wishbone Site Furnishings became beloved and successful for its dedication to creating environmentally sustainable products ...

ChatGPT can synthesize social media and news sentiment to reveal early narratives and market buzz around emerging tokens. Feeding technical indicators and onchain transaction data to ChatGPT allows ...

Salesforce today at the start of its massive Dreamforce user conference in San Francisco released Agentforce 360 with advanced capabilities for building, deploying, and governing enterprise-grade ...

How well teams manage their time and responsibilities is frequently what makes or breaks a project. A lot of businesses still ...

AI-enabled enhancements extract intelligence from unstructured voice data; create centralized repository for meeting conversations.

The Negotiator talks exclusively to Street Group co-founder, Tom Staff, about the key components of building successful ...

Whether your dream is a boutique on Main Street or running an online clothing store from your laptop, the same foundation ...

Most organizations have more tools than they can count or even remember buying. They have messaging apps, project management ...

Kimberley Hardcastle does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...