Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

Salesforce, the #1 AI CRM, has announced the general availability of Agentforce 360, the culmination of a year of ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...

By combining strategic thinking with hands-on leadership, she is shaping a future where both associates and customers benefit ...

Cloud-based software and AI Customer Relationship Management (CRM) provider Salesforce has announced the general availability of Agentforce 360, the “culmination of a year of transformation, ...