By Munsif Vengattil and Aditya Kalra BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning ...

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

Director Kathryn Bigelow says people have forgotten world-ending nuclear weapons exist. ‘A House of Dynamite’ will remind ...

The business process management sector in India employs 1.65 million workers across call centers, payroll, and data ...

Republican state Del. Ian Lovejoy wants to continue his work in the Virginia House of Delegates representing voters in part ...

The Philippine ambassador to the United States is pressing US lawmakers to exempt the country from a new bill that would punish American companies for using overseas call centers. Ambassador Jose ...

If you receive a call from an unknown caller or a business you don’t recognize, let the call go to your voicemail. If the ...

Using AI, UChicago Medicine is implementing a system that will route those routine moments to AI agents in the first line of ...

Using a $150 fee paid on stormwater bills, the city plans to build more than 350 miles of new sidewalks and improve 1,200 ...

Intel is expanding its portfolio of AI data center offerings, unveiling a new data center GPU, codenamed Crescent Island, and ...

During Sunday morning’s episode of 4 The Record, host Ryan Recker spoke with Heather Starr-Fiedler, the assistant vice ...

Stanford Settlement, a nonprofit organization in north Sacramento, has been serving the community since 1936, providing ...