New Delhi, January 5, 2021 – Powered by Microsoft Azure, Indian Railway Catering and Tourism Corporation’s (IRCTC) AI-powered chatbot AskDISHA has helped improve satisfaction of customer interactions ...

The news comes at a time when the tech giant is looking to add to the $1 billion stake in OpenAI that was announced in 2019. "With Azure OpenAI Service now generally available, more businesses can ...

Earlier checking train running schedules or status of tickets through phone, email or interactive voice response (IVR) was a lengthy process. The nature of queries was highly repetitive, yet ...

Earlier this year, South Australia’s Department for Education decided to bring generative AI into its classrooms. But before they opened the doors, one question loomed large: how to do it responsibly?

Commonwealth Bank has shed light on a generative AI-enabled IT support chatbot that broke cover last week, revealing it is built with Azure services and accessed via Teams. The chatbot, called ChatIT, ...

Singapore’s OCBC Bank will roll out a generative artificial intelligence (GenAI) chatbot next month to assist 30,000 global employees with writing, research and idea generation. Powered by Microsoft’s ...