To Airbnb, the service fee is different. When customers are booking, it says the fee “helps us run our platform and offer services like 24/7 support on your trip.” ...

Most guest service fees are under 14.2% of a booking subtotal, according to Airbnb’s current service fee guide.

Popular short-term housing and vacation stay rental service Airbnb admitted it made a "mistake" in banning conservative provocateur Lauren Southern ’s parents from using its service this week.

Airbnb shares are trading lower on Thursday after the company warned of a deceleration in growth during the latter half of ...

Airbnb is overhauling its booking system to show upfront more of the total price guests will pay, reversing a design choice that annoyed many customers. Formerly hidden cleaning fees and service ...

Airbnb (NASDAQ:ABNB) is enhancing its home rental offerings to rival hotel experiences, introducing new services that connect guests with travel guides, personal chefs, and aestheticians, among ...

Airbnb said that many users found the company’s earlier experiences too expensive. At an average price of $65 per person, the new experiences are more affordable, Airbnb said, and are easier to ...