Issues With Guests Not Showing Up or Canceling Last Minute As an Airbnb host, your anticipation for upcoming guests can quickly turn into one of the common problems when they cancel unexpectedly ...

The customer said Airbnb didn't respond until 3 a.m. and "repeatedly" told them it couldn't help. Jake Shuter-Ross, a company spokesperson, told Insider in a statement that issues were "rare." ...

Airbnb says that the “overwhelming majority of Airbnb guests are respectful travelers, so complaints and issues are incredibly rare,” but still wanted to have the option to help their users be ...

Airbnb said Thursday, Oct. 8, 2020 it will require hosts to comply with enhanced cleaning procedures as part of its effort to reassure guests and local officials during the coronavirus pandemic.

Online Travel This Week Airbnb at the end of next month will install a new policy for handling guest complaints and refund requests upon discovery of a problem — and up to 72 hours thereafter ...

The guest complained to Airbnb and requested a refund for her $125 cleaning fee; she then expressed her dissatisfaction about her stay so far to the host, which apparently resulted in the outburst.

Airbnb is offering temporary housing to residents who have been displaced by the Los Angeles wildfires in partnership with 211 LA to connect people with a free place to stay.

As such, the addition of Airbnbs could cause a building's insurance rates to rise — that is, if policies aren't canceled ...

An Airbnb guest says they received "threatening" texts from their host after leaving a four-star review. Airbnb later removed the host from its platform. Yuriko Nakao / Contributor/Getty ...

In a statement, Airbnb said, “ [O]ur focus right now is on how we can best support our stakeholders as they are impacted by this global health challenge, including hosts, guests, employees and ...

In 2021, more than 6,600 guests were suspended from Airbnb over violations of its temporary party ban, according to the company. Airbnb said that after the temporary ban was imposed, reports of ...