In the modern contact centre, there’s no shortage of data. Interaction recordings, quality scores, adherence metrics, ...

There can be no doubt that data is the life blood in today’s high-octane high-speed environment of artificial intelligence (AI). The capability of a machine learning framework is more or less directly ...

Agentic AI could be pivotal force in navigating complexities of modern finance but strategic efforts needed to fully realise ...

Bridgend native Michael Clark has journeyed from local government to the forefront of global digital innovation. His early ...

Zoho shifts the power dynamic – a robust, scalable and cost-effective business suite priced in rands and built for growth.

Amazon’s $700B revenue engine is accelerating across AWS, ads, and retail, delivering durable growth and compounding power.

Managed Healthcare Executive gives C-suite executives in health plans and provider organizations news and strategies for ...

Bengaluru's IT sector is shifting to work from home due to heavy rains. The IMD issued alerts for Bengaluru and Karnataka.

The federal government approved an appeal to continue the Afterschool Child Enrichment Education Savings Account program for several more months.

Article originally published by. FE fundinfo is not responsible for its content or accuracy and may not share the author’s ...

Global IT services giant Accenture has announced salary hikes ranging from 3 per cent to 13 per cent for employees at Level 8 ...