Data readiness assessment is an important preparatory analysis that often complements discovery but it is narrower in scope. It evaluates data quality, availability, and governance, while the ...

A real braindump is when someone takes the official exam, memorizes as many questions as possible, and publishes them online.

Abstract: The rapid digitalization of businesses, driven by the pandemic, has transformed the way IT services are managed. Due to the significant increase in demand for IT support, especially in the ...