All automakers try to monetize data, but some owners who attempt to do the same are having their connected services cut.

Without AI, you’d have to rely on the representatives answering the calls to accurately summarize each interaction and file ...

Partnership is focused on making life easier for Australian wireless consumers FOSTER CITY, CA / ACCESS Newswire / October 14, 2025 / MATRIXX Software, a global leader in monetization solutions, today ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...

AI adoption in distribution isn’t just a technology story — it’s a leadership story and one that centers on partnerships. SRS ...

They may be used to wearing hard hats, but the team at construction technology start-up Visibuild want to be known for their ...

IBM CEO Arvind Krishna was interviewed at the 2025 XChange Best of Breed conference about AI opportunities and quantum ...

Over the past year, Liberate has scaled from 10,000 monthly automations to 1.3 million automated resolutions, Singh stated.

Perhaps the greatest advantage AI can provide is dramatically accelerating how quickly dealers can diagnose and resolve customer issues. By instantly accessing comprehensive data about each ...

Salesforce CEO Marc Benioff says the cloud-based software company is saving about $100 million every year by using AI to enhance its customer service operations.

The integration of artificial intelligence into customer engagement platforms represents another major trend working in ...

The new system is powered by Microsoft Dynamics 365 CRM, a data-driven software solution with advanced technologies. It enhances service efficiency and response quality through intelligent automation ...