SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

COLUMBIA — The city of Columbia and University of Missouri outlined a set of "immediate action items" to address what UM System President Mun Choi has called a "crime crisis" in a set of joint news ...

The San Jose Sharks unveiled the Center Ice logo at SAP Center for their 35th anniversary. The design includes the Sharks logo and adds 35 gills around the logo, as well as a circle surrounding the ...