The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded.

American home improvement retailer Lowe's has introduced a new AI-powered tool designed to enhance customer service and expedite the onboarding process for new associates. Named Mylow Companion, this ...

Employees at Lowe's stores can now use AI to help answer customers' questions about products and give home improvement advice ...

American home improvement retailer Lowe's has introduced a new AI-powered tool designed to enhance customer service and expedite the onboarding process for new associates. Named Mylow Companion ...

JD Sports Fashion has linked with o9 for inventory management; Lowe's partnered with OpenAI on an employee-facing assistant ...

Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it ...

Lowe's Companies recently launched Mylow Companion, an AI tool intended to enhance customer service and streamline associate onboarding, marking a significant step in tech innovation across its ...

Lowe's today launches Mylow Companion, an AI tool aimed at improving customer service and speeding associate onboarding.

Mylow Companion enhances customer service, speeds new employee onboarding, and empowers associates, showcasing Lowe's as the most assistive brand in home improvement First at-scale AI tool makes ...

The AI revolution finally arrived at Lowe’s this week with the launch of a customer service app. It is designed to help workers assist shoppers more quickly.