That is, other companies have touted AI as a way to replace human workers – a dubious claim, according to Yale researchers.

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The companies are using the technology to build and deploy AI agents that support customer service and enhance shopper experiences.

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Salesforce unveils a $7 billion AI agent platform to automate enterprise workflows, reimagine Slack, and solve the widespread failure of corporate AI projects.

(Reuters) - Salesforce said on Monday it would invest $15 billion in San Francisco over the next five years to accelerate AI ...

Despite infusing GenAI into its WorkOS platform, monday.com experienced a sizeable sell-off in recent months. Read why MNDY ...

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