Do you have a favorite restaurant? Perhaps a favorite store you go to? A favorite airline? How did they make you a loyal customer? There are a lot of things companies can do to inspire customer ...

The Panthers’ wide receiver group, outside of first-round pick Tetairoa McMillan, is struggling to make consistent plays in the passing game. Through four games, the Panthers have just 10 passing ...

(WHTM)– The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered ...

According to the National Retail Federation, holiday sales increased 4% in 2024 to a record $994 billion during November and December alone. That make-or-break moment for the retail industry proves ...

People sometimes use everyday errands as a way to make a point. One customer didn’t say much at first, but the way he asked for his groceries to be packed said everything about the argument waiting ...

Defensive end Jadeveon Clowney said he was disappointed to not suit up for the Cowboys in last week's visit to Chicago, just seven days after being signed by the club. Things are looking up for the ...

Amazon will pay a record civil penalty to settle a case with the Federal Trade Commission. The agency accused Amazon of tricking consumers into signing up for a Prime membership without their consent ...

Sign up for the Concord Monitor's morning newsletter and get essential news each day. Sign up If you’re on Medicare, the owners of a Concord firm that specializes ...

Chewy is getting longer in the tooth as a company, and it's still hoping to be its customers' best friend. Chewy's future might not be as a high-growth stock, but instead as a valuable, steady, and ...

Last week, a prominent US senator called on the Federal Trade Commission to investigate Microsoft for cybersecurity negligence over the role it played last year in health giant Ascension's ransomware ...