That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

AI spend is soaring, yet results lag. Leaders now face the real challenge: turning ambition into ROI through disciplined ...

Highspot’s latest report uncovers why companies pouring resources into AI still struggle to improve sales performance. The ...

Charities are navigating how new soft opt-in data rules could impact both marcomms and the supporter experience.

Wishbone Site Furnishings became beloved and successful for its dedication to creating environmentally sustainable products ...

AI won’t replace PSPs any time soon, but it can amplify their capabilities. Here are five high-impact uses for AI to increase margins and win customers.

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

Using AI, UChicago Medicine is implementing a system that will route those routine moments to AI agents in the first line of ...

AI is transforming every aspect of insurance from claims to underwriting, allowing carriers to personalize policies to ...

It's only been a year since Agentforce was first mentioned at 2024's Dreamforce. Twelve months on Salesforce CEO Marc Benioff ...

There are numerous options when it comes to choosing accounting software for your small business from simple free programs through to powerful paid-for solutions.