While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

senior vice-president of "customer experience" at Comcast. What happened with Mr. O’Rourke's service is completely unacceptable. Despite our attempts to address Mr. O’Rourke’s issues, we ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

Comcast has had previous outages in Kent caused by vandalism, including April 22 and Jan. 21 of this year and Nov. 30, 2023.

Comcast faces challenges from declining cable subscriptions and fierce competition but sees growth potential in wireless, streaming, and theme parks. Despite broadband customer losses, Comcast's ...

Certainly, one of the more notable examples involved Comcast, where a customer’s negative interaction with a staff member led to widespread media coverage and necessitated a formal apology from the ...

Comcast (CMCSA) , the second-largest media company in the world, is not finding any relief from a startling change in customer behavior ... are leaning towards this service because it has a ...

The Belk department store chain is experiencing issues with some functions ... customers posted about not being able to reach customer service. According to the media reports, all Belk stores ...

It seems like every time I turn around, my bill has gone up. Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara ...