Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want ...

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really ...

Everything on the Consumer Rescue site is free for our readers, including our consumer mediation service. Our revenue comes ...

Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman ...

Consumer Rescue is dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, ...

Our consumer advocacy team is always here to help. Consumer advocate and reporter Michelle Couch-Friedman is the founder of Consumer Rescue.

Here’s what happens when things go wrong for travelers on the road, in the air, at hotels, and in vacation rentals. The Travel Troubles category at Consumer Rescue is a collection of real-life stories ...

What if you sent $500 to the wrong person by mistake using Zelle — and that stranger refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself. Using ...