At least 15 companies contacted Gateway Computers this week to express interest in providing technical support facilities to its European, Middle Eastern and African customers. Mr Mike Maloney ...

Gateway is outsourcing its ANZ Technical Support Call Centre to Datacom, a move which comes on the back of a cost-cutting plan that has seen the PC maker axe a third of its staff in Asia Pacific ...

Gateway relaunched its support services outside the continental United States (OCONUS) this month to provide better technical support and replacement services to information technology support ...

People who buy Gateway PCs are promised that their tech support phone calls will be answered within 30 seconds--if they pay up for a new premium service plan.

Gateway on Monday announced a new pay-for-service technical-support program for small businesses. The Priority Access program is meant for small companies, government agencies and schools that use ...

New report says Gateway needs more help, support from community on advanced manufacturing.

Consumer Reports has a new report on which computer company has the best tech support. Apple wins! That's what happens when the same company controls the hardware as well as the operating system ...