Authentic has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds on returned items across ...

FreshDirect is venturing beyond the digital realm for the 1st time in nearly 25 years with a pop-up store opening Memorial ...

Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or ...

After years of Marie Kondo-esque simplicity, the retail design era defined by neutral palettes and sleek, pared-back interiors is falling out of favor.

This new research report reveals the prescription for transforming e-commerce brand abandonment into conversion drivers.

Target reported a 2.8% net sales decline in Q1 2025 and a 3.8% comparable sales decline compared to the same period the ...

In this new environment, loyalty isn’t won with discounts or points alone. It’s earned through smart, seamless and ...

Walmart will lay off approximately 1,500 U.S. corporate workers, according to the Wall Street Journal. The retail giant has ...

Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it ...

Google has announced several new advances in AI-powered shopping, including agentic checkout and enhanced virtual try-on ...

MacNaughton brings more than 30 years of retail experience, including roles as Chief Merchandising and Marketing Officer at ...

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to the end consumer. Customers don’t always notice when a package arrives on time or ...