Carnival Cruise Line has not adjusted any sailings for Tropical Storm Erin and explains why changes are made at the last ...

Recent cruise passenger fights on Carnival and other cruise lines have some vacationers wondering if cruises are even safe ...

Why can't crew members help repair mobility scooters, phones, or other personal belongings? Carnival Cruise Line explains.

Many Carnival cruisers are curious about living full time on a cruise ship when they retire. But are people actually doing it ...

A Carnival guest was upset over getting caught with a banned item, but the cruise line just explained what really happened and why it was confiscated.

Seeing your cruise ship sail away without you has to be one of the worst, gut-wrenching feelings you can have, especially ...

As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just comes with the territory. Heald responds to hundreds of cruise passenger ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do Not Sail list.

UK-based brand ambassador John Heald, something of a celebrity in cruise circles with 612K Facebook followers, sounded all the way over it in an exasperated post Friday morning.

Carnival brand ambassador John Heald on Monday posted a message from Carnival to its guests, which promised them that "we are reading your comments and taking in your feedback." ...

Carnival Cruise Line’s Brand Ambassador John Heald addressed the backlash to the price increase and acknowledged that the company “didn’t send out any information in advance” in a Facebook ...