If you're the unofficial tech support person for your family or friend group, follow these tips to provide help remotely.

Computers live by Murphy’s Law: “Whatever can go wrong, will go wrong.” Which is why, at some point, your computer will freeze, or flicker, or even shut down. Most of us are comfortable ...

Unlike some past experiences, my computer didn't grind to a halt. My hard drive is just fine. But I've been dealing with lots of little problems trying to get Mozilla Firefox, Microsoft Outlook ...

Before you call for some professional help, use these common troubleshooting tips to see if you can fix your computer's ills yourself.

The UK’s fourth most-Googled computer problem is based on problems with Windows updates, with 21,050 monthly searches for terms like ‘Windows update fix’ or ‘Windows 10 update problems’.

People are turning to ChatGPT to troubleshoot their tech problems now A new study concludes many people are ditching Google for ChatGPT when searching for IT advice online.

PC trouble? Try fixing the problem yourself with some advice from tech-support experts.

By connecting a TV to the internet, you're possibly opening a window into your home's wireless router where every smart device, phone, and computer is connected.

According to a November survey from tech company HP, young people are 10 times more likely to feel "tech shame" than their older colleagues when experiencing computer problems like WiFi connection.