A Windows user was surprised by Microsoft support staff using an unofficial script to 'crack' his Windows install.

Microsoft today said it will soon will feed Windows 7 users an update that detects illegal copies installed using more than 70 different activation cracks.

Microsoft has released an emergency patch for a "critical" crack in Windows operating system software that could let hackers take control of computers over the Internet.

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally ...