Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...

Measurement is not the end of the journey. It is the beginning of building stronger cultures and stronger companies.

The Human Margin: Building the Foundations of Trust is a book written by Katherine A. Meese, PhD, and me. Why did we author this book? The research studied by Dr. Meese shows the significant impact ...

In the summer of 2021 we wrote an article for HBR titled “How Good Is Your Company at Change?” In it, we proposed a new way for organizations to measure, quantify, and build their ability to change.