Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...

As organizations refine hybrid work strategies, technology leaders must balance employee satisfaction and productivity with business objectives. The challenge is that hybrid work models, regardless of ...

In the summer of 2021 we wrote an article for HBR titled “How Good Is Your Company at Change?” In it, we proposed a new way for organizations to measure, quantify, and build their ability to change.