The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them.

Twin Cities-based Best Buy recently launched a membership service that gives users 24/7 access to Geek Squad support for appliances and technology.

Post this Geek Squad’s Wi-Fi Setup & Support service starts with comprehensive, personalized home Wi-Fi setup, either over the phone, web or in your home.

Geek Squad is trying to inject a little humor with its name and spy theme. Callers to its toll-free number -- (800) Geek-Squad, of course -- hear the "Mission Impossible" theme song.

Geek Squad Geek Squad, the best-known tech-support service, boasts deep resources and U.S.-based agents. Its $9.99-a-month plan is also the least expensive you'll find among competing services.

The founder of the Geek Squad technical support service, which operates out of Best Buy electronics stores, instructed New Orleans entrepreneurs Thursday on using their companies' identities as ...

Best Buy Co. Inc.'s Geek Squad is launching a service that will allow its "agents" to fix computer problems via a Web-based remote service, rather than a home visit. The Geek Squad said Wednesday ...