At its re:Invent conference today, AWS announced the launch of AWS Application Composer, a new low-code tool for visually designing and building serverless applications. The service provides ...

Amazon Connect includes an integration with Amazon Lex, a tool for creating AI assistants. Companies can now enhance those assistants using another AWS machine learning service called Amazon Q.

Big Data and Analytics Cloud AWS Boosts AI for Connect Contact Center Product Amazon Connect initially disrupted with a pay-per-use price model but is now flexing its artificial intelligence muscles.

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re ...

AWS recently introduced Console-to-Code, offering a new capability to transform actions executed in the console into reusable code for AWS CDK and CloudFormation. This generative AI feature is ...