MacRumors last month revealed an upcoming Support Assistant feature in the Apple Support app, and now there is further ...

Apple just unveiled Business Chat, its bid to turn iMessage into a communication platform that can compete with Facebook Messenger – and perhaps, make iMessage one of the main ways you interact ...

Apple is working on a way to bring businesses to the iMessage platform, in order to answer customer questions, offer customer service and even perform ...

Apple is planning to institute fees for users that are seeking online chat support for out-of-warranty products, reports 9to5Mac. The company has ...

An official list of companies that support Business Chat can be found on Apple's website. As time goes on, more companies will surely add support for the feature.

How to use Apple’s Business Chat on your iPhone or iPad in iOS 11.3 Dish and Four Seasons now support Apple's Business Chat By Steven Winkelman Updated July 20, 2018 Julian Chokkattu/Digital Trends ...

Apple has begun rolling out changes to its online chat support service that will require some customers to pay a per-incident fee, though the new policies could result in lower costs for those who ...

Apple’s new Business Chat turns the familiar Messages app on iOS into a customer service tool that allows consumers to communicate with companies about purchases and transactions.